Terms & Conditions

TERMS & CONDITIONS

By making a booking with ArtLook4U, you warrant that you are legally capable of entering into binding contracts and you are at least 18 years old.

Customers who purchase Groupon vouchers are subject to booking fee which is fully credited towards any extra images and artwork
ArtLook4U aims for 100% customer satisfaction, and in the event of receiving not satisfactory service and/or experience, customer will be offered a free re-shoot, in convenient time for both parties. If the customer insists on deposit refund, in which case he refuses to purchase and claim any rights to images from the photo session at present or in the future, deposit will be refunded in full within 14 after the decision has been made.

GENERAL

Each PHOTO SESSION is subject to a non-refundable booking fee, taken at the time of booking for administration purposes. This fee will be always 50% of any PHOTO SESSION fee.  All appointments are for individuals or groups and subject to availability. All experiences are for any age but under 18’s must be accompanied by an adult. If the customer arrives more than 15 minutes after your appointment, you will no longer be guaranteed to experience the full PHOTO SESSION experience. This will result in a shortened makeup session or photo shoot session, or cancelling the appointment. If this occurs, a retainer or deposit will not be returned.

Competition winners / Studio’s Promotional offers are subject to a minimum spent of £100 on extra artwork, otherwise the PHOTO experience is required to be paid in full (per person) within 7 days after your completed session. Price list of pictures and artwork can be found on the website HERE.

NOT ATTENDING APPOINTMENTS

If you fail to attend your appointment at the studio, the deposit/retainer will be non-refundable in any way. £25 cancellation fee might also apply if you do not attend your appointment at your appointment time given at the time of booking, or if you arrive late which results in the experience on the day of your appointment being shortened. This £25 fee might be taken in to contribute towards the cost of the professional’s time reserved for your appointment.

RE-SCHEDULING APPOINTMENTS

Appointment confirmations are sent via text or e-mail. If the customer needs to alter his appointment, please call studio as soon as possible. Appointment’s date or hour can be changed not less than 72 hours before your initial booking. If the clients wish to change his appointment less than 72 hours before the PHOTO SESSION, £25 charge will be applied, which covers pre-booked time slot.

CANCELLING APPOINTMENTS

If you need to cancel your appointment, please CONTACT THE STUDIO as soon as possible. The booking fee / retainer paid at the time of booking are non-refundable in the event of cancellation less than 72h prior to the PHOTO SESSION. Appointments can be cancelled without any charge within 24 hours of receiving confirmation of your initial booking.

THE VIEWING SESSION

Images for online viewing session will be available up to 14 days after the PHOTO SESSION. Customer shall receive login details to his private gallery, containing 15-25 best images from the photo shoot. Client’s gallery will be available for online viewing for 1 week from posting photographs.
If the client wishes to extend the online viewing, charge of £25 per extra week will apply.

Photographs and artwork shall be delivered up to 30 days after the final viewing and approval. Postal delivery, which is subject to extra charge, can be arranged at the studio. Photos will be available for collection or dispatch once the full amount for the order has been completed. All images are copyrighted to ArtLook4U Makeup & Photography unless otherwise stated.

CUSTOMER SERVICE

I aim for my customers to be fully satisfied with any photo experience provided by ArtLook4U, however if there is anything you would like to address, please email me at info@artlook4u.com

ArtLook4U Studio will tolerate no abusive behaviour either verbal or physical to anybody on the premises. If there is any type of abuse towards anybody at any time, your deposit will be kept, you may be liable for a £25 cancellation fee and you will be told to leave the studio premises and the customer may be subject to legal proceedings.

All terms and conditions apply to both competition winners, promotional offers and any packages purchased at ArtLook4U Makeup and Photography.

 

By booking your photo experience with ArtLook4U you agree with studio’s Terms and Conditions.